A common aspiration of Managed Service Providers (MSP’s) and IT Solution Providers is that they want to be seen by their clients not so much as the “IT Guy”, but more of a “Trusted Business Advisor”.
Someone a client can approach not just to fix the computers, but as someone they actively involve in their business plans.
One of the most effective methods towards this goal is the Quarterly Business Review — or a QBR.
In this short video, MSP Business Management contributor Richard Tubb explains what a Quarterly Business Review is and how it can help your business.
We’ve got more blog posts, free white papers and other material at our website.